Privacy policy

At The Leela Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit or interact with our store, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address

  • Order Information: Products purchased, payment details (processed securely via third-party providers)

  • Technical Data: IP address, browser type, device information, cookies

  • Communication Data: Messages, inquiries, or support requests

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment providers (for secure transactions)

  • Shipping partners (to deliver your orders)

  • Service providers (website hosting, analytics, marketing tools)

All third parties are required to protect your data.

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

To exercise your rights, contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Store Name: The Leela Store
Email: Care@theleelastore.in
Phone: +91 9175157672
Address: Lake View CHS BCD, Lodha Casa Rio Road, Nilje Gaon, Thane, Maharashtra, India

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.